Sunshine Skincare

Shipping & Store Policy

Shipping Area

Based in Waterloo, Canada

We currently ship within Canada only


Free Shipping

Free Express Shipping on all Canadian orders over $199


Sale Policy

All sale items are FINAL SALE and cannot be returned

Exception: In case of an adverse skin reaction, please:

  • Clear photos of the skin reaction

  • A brief description of the symptoms and when they occurred

Our team will review the case with the supplier before advising on the next steps.

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Local Pickup

Location: 278 Larch St., Waterloo, ON N2L 3R3

Days: Monday – Sunday

Time: 9:00 am – 7:00 pm

You’ll receive a pickup notification via email once your order is ready


Processing & Shipping Time

Processing time: 1–3 business days

Delivery time: 1–9 business days, depending on location

If we cannot fulfill your order, we’ll notify you within 24 hours


Weekends & Holidays

No orders processed on Weekends or Statutory holidays

Expect possible delays during holiday seasons – thank you for your patience


Order Support

For order status or assistance, email us at: support@sunshineskincare.ca

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